Quality is the key to run a service company and maintain a standard of service among the best. Therefore, at Bertel O. Steen Power Solutions Denmark quality is a top priority.
Our clients demand high level service and support from us, and it is important for us to live up to their expectations. By creating a quality assurance system, we have a tool that helps us maintain the standards we have always been known for.
Today we have a fully implemented QHSE system with continuous audits to ensure that the quality is always in top level.
QHSE system is based on ISO 9001 system as follows:
Q = Quality Management System according to ISO 9001: 2008
HS = Health and safety system according to OHSAS 18001: 2008
E = Environmental Management System according to ISO 14001: 2004
The quality is in top and that is supported by the international Achilles quality approval Bertel O. Steen Power Solutions Denmark has achieved through several years as a regular supplier to the Oil & Gas industry and the transportation sector.
“Achilles identifies, qualifies, validate and monitor suppliers so that buyers from some of the largest companies can develop long lasting and mutually beneficial relationships with reliable and qualified suppliers worldwide”
Our suppliers puts heavy demands on us too as a distributor of their products. It is not only a requirement for them that we are quality certified but they conduct their own annual audits of us as their partner. Audits covers everything from service to sales and usually lasts between 2-5 days.
We were last audited in November 2014.
The possibility of errors will always be present, but it is important to Bertel O. Steen Power Solutions Denmark if particular errors occurs, that these are taken care of as soon as possible and with as little inconvenience as possible. But it is equally important that we subsequently change the causes of the problem so we prospectively do not make the same mistake twice.
Without training on new and existing products and the right test equipment/tools, we can not provide the best service and quality. Therefore, each of our employees has a training program which is annually assessed and adapted simultaneously with the program for subsequent years will be determined.
Of course we are also certified for Off Shore work.